Make sure your photo includes the following:

• It's taken at the angle you want our designers to work from
• Day-time photos typically work best
• It's taken with a phone camera or a digital camera

The delivery time can vary depending on the specific product and customizations you choose. Generally, we'll have your custom design sent over for approval within 3-5 business days. After you provide the all clear on this design, your custom print order is sent to production, and shipping times usually range from 3-5 days. Once your order has been dispatched, you'll receive a tracking number so you can follow its journey.

While your photo is being processed into digital artwork and before you approve your custom design, you may make changes to the size and material of your print by emailing us at hello@wingmanworks.com. We cannot guarantee that this change will be accepted. Once you have approved your custom design, the image is sent to production and we are unable to make any changes to your order.

• Once your order has been placed, it gets whisked away for production to make sure it lands in your hands on schedule. We recommend double-checking your order details before giving the all-clear. In case you need some assistance, don't hesitate to reach out to our customer support team at hello@wingmanworks.com

Due to the personalized nature of our custom print products, we do not offer refunds or returns on orders once they have been placed and processed. It's important to carefully review your order details, including design, size, and customization options, before confirming your purchase. If there's an issue with your order, such as damage during shipping or a printing error, please contact our customer support team at hello@wingmanworks.com within 7 days of receiving your order, and we'll work with you to find a suitable solution. Your satisfaction is our top priority, and we strive to ensure that you're delighted with your custom prints.

With the unique and tailored nature of our custom airplane prints, we can't offer refunds or returns once your order is in motion. It's important to be confident in your choices, from the aircraft design to the customization. If you hit any air pockets like shipping damage or a print error, let us know within 7 days of delivery, and we'll help navigate you to a solution that keeps you flying high with satisfaction.